Legal Information

c444 game Privacy Policy

This document contains a full description of how your personal information is collected, what purposes it is used for, and how it is kept secure.

SSL Encryption Transparent Policy Data Protection
Last updated: January 2025

This privacy policy applies to the c444 game platform. When you use our website, create an account, or use any of our services, you agree to the terms of this policy. We treat the protection of your information as our highest priority and will never sell it to third parties without your permission.

If you have any questions about any part of this policy, you can visit our FAQ section or contact our support team directly.

1 Scope of Data Collection

c444 game collects certain information from users as needed to provide its services. This information falls into two main categories: information you provide directly and information collected automatically.

1.1 Information You Provide Directly

Information you submit during account registration and platform use:

  • Full name and date of birth (for age verification — all users must be 21+)
  • Mobile number and email address
  • Payment details for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account)
  • Identity document details (national ID or passport — for account verification)
  • Messages and complaint details sent to the support centre

1.2 Information Collected Automatically

When you visit our site, the following information may be logged automatically:

  • Device type, operating system, and browser version
  • IP address and geographic location (up to country level)
  • Pages visited, click patterns, and session duration
  • Referral source (how you arrived at the site)
  • Information collected through cookies and similar tracking technologies

2 Purposes of Data Use

We use the information we collect only for the specific purposes listed below. Any misuse or unnecessary use of data is against c444 game's policy.

Purpose Description
Account Management Registration, login, password recovery, and account verification.
Financial Transactions Processing deposits, handling withdrawals, and preventing fraud.
Customer Support Resolving issues and answering questions via live chat and email.
Responsible Gaming Age verification, self-restrictions, and enforcement of user protection policies.
Security and Investigation Detecting unauthorised access, fraud, and suspicious activity.
Service Improvement Analysing user experience and improving platform performance.
Communication Sending important updates, policy changes, and bonus notifications.

3 Data Retention and Security

c444 game uses industry-standard security technology to keep your data safe. All data transfers are completed through SSL (Secure Socket Layer) encryption, which prevents unauthorised access by third parties.

3.1 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, financial transaction records may be retained for the period required by applicable law. Any data beyond that is securely deleted.

3.2 Security Measures

  • HTTPS/SSL protocol enforced on all connections
  • Passwords stored in encrypted form — never in plain text
  • Automated monitoring system active to detect suspicious activity
  • Staff access to data restricted by role (role-based access control)
  • Regular security audits are conducted

3.3 User Responsibilities

You are also responsible for the security of your account. Do not share your login credentials with anyone, use a strong password, and if you notice any suspicious activity, notify us promptly via our 24/7 live chat support.

4 Sharing Data with Third Parties

c444 game never sells your personal information. However, limited information may be shared with third parties under specific conditions to operate the service:

4.1 When Data Is Shared

  • Payment processors: Information necessary to complete bKash, Nagad, Rocket, Upay, and bank transactions is shared with the relevant service providers.
  • Game software providers: Limited session data may pass to the servers of PG Soft, Pragmatic Play, JILI, Evolution, and other studios for game integration.
  • Technology service partners: Hosting, analytics, and security providers operate under strict confidentiality agreements.
  • Legal obligations: Information required to comply with a court order or directive from a competent authority may be provided.

4.2 What Is Never Shared

  • Your profile information with marketers or advertisers
  • Copies of your national ID or passport (except for verification)
  • Your full payment account details or banking information

5 Cookies and Tracking Technology

Cookies and similar technologies are used on the c444 game website. Cookies are small data files stored in your browser that help improve the site's functionality and user experience.

5.1 Types of Cookies

  • Essential cookies: Required for maintaining login sessions, security verification, and payment processing.
  • Functional cookies: Remember your language preference, game settings, and previous choices.
  • Analytics cookies: Collect anonymous statistics to understand website traffic and usage patterns.

5.2 Cookie Management

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain features — particularly login and payment services — to not work properly.

6 User Rights

Every user registered with c444 game retains the following rights regarding their information. To exercise these rights, contact our support team.

6.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide a summary of that information within the specified timeframe.

6.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request a correction. We will update the information upon receipt of the appropriate documentation.

6.3 Right to Deletion

Under certain conditions, you may request that your personal information be deleted. However, records kept due to legal obligations — such as financial transaction history — fall outside the scope of this right.

6.4 Right to Object to Processing

You may object to the use of your information for marketing communications. The option to unsubscribe from relevant notifications is always available.

For more information on responsible gaming, as well as self-restrictions, deposit limits, or break options, visit our Responsible Gaming Guidelines page.

7 Protection of Minors

c444 game strictly prohibits anyone under the age of 21 from using the platform. Age verification during registration is mandatory. If any user registers by providing false information, their account will be immediately closed and the associated balance may be forfeited.

We never knowingly collect information from anyone under the age of 21. If evidence is found that a minor's information has been collected, we will delete it immediately.

8 Policy Changes and Updates

c444 game may review and update this privacy policy from time to time. If any significant changes are made, we will notify users via their registered email or a site notice.

Continued use of the site after any changes will be taken as acceptance of the updated policy. We recommend that you visit this page regularly.

This privacy policy should be read alongside our Terms and Conditions, as both documents together form the complete legal framework for using the platform.

9 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Live Chat: 24/7 direct support — via the chat button at the bottom right of the site

Email: [email protected]

For data protection requests, please contact us with proof of your account verification.

Read More

Related Important Pages